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Prompt answering our queries in General questions

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Prompt answering our queries in General questions
Zeenia71 Offline
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#1
02-04-2019, 01:02 PM
When we have queries with our account, a prompt answer to our emails and/or forum queries in General questions would be great as it takes a long time to get a response and if we get one.  Most of us are paying customers and since there is no telephone number available through customer service to find a solution to our problem, a prompt answer would be great instead of waiting daily when and if we get a response.  Please respect your paying customers as MFC is a wonderful app.  Undecided
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MFC_service Offline
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#2
02-13-2019, 06:32 AM
(02-04-2019, 01:02 PM)Zeenia71 Wrote: When we have queries with our account, a prompt answer to our emails and/or forum queries in General questions would be great as it takes a long time to get a response and if we get one.  Most of us are paying customers and since there is no telephone number available through customer service to find a solution to our problem, a prompt answer would be great instead of waiting daily when and if we get a response.  Please respect your paying customers as MFC is a wonderful app.  Undecided

Hello Zeenia71,

Thanks for your suggestion, it is important for MFC to improve customer service quality. We will consider it seriously and provide the best service to MFC users.
Thanks for your support. If you have any other suggestion, please feel free to contact us.

MFC service
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