Sound but no vide0
Sound but no vide0
02-12-2023, 05:46 AM
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
I have recently purchased a single subscription which I am using on my laptop. I seem to have a connection to many movies and series but for all of the recent movies/series I have audio but no video. How do I correct this?
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
03-31-2023, 06:54 PM
(02-12-2023, 05:46 AM)markhay I have recently purchased a single subscription which I am using on my laptop. I seem to have a connection to many movies and series but for all of the recent movies/series I have audio but no video. How do I correct this?
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
Hi, Can you try the following:
1) Close the APP and go to the device settings.
2) Click on Apps > My Family Cinema > Clear data.
MFC_service
03-31-2023, 06:54 PM #2(02-12-2023, 05:46 AM)markhay I have recently purchased a single subscription which I am using on my laptop. I seem to have a connection to many movies and series but for all of the recent movies/series I have audio but no video. How do I correct this?
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
Hi, Can you try the following:
1) Close the APP and go to the device settings.
2) Click on Apps > My Family Cinema > Clear data.
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