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+-- Forum: Support (https://myfamilycinema.help/forumdisplay.php?fid=3)
+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Sound but no vide0 (/showthread.php?tid=516)
Sound but no vide0 - markhay - 02-12-2023
I have recently purchased a single subscription which I am using on my laptop. I seem to have a connection to many movies and series but for all of the recent movies/series I have audio but no video. How do I correct this?
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
RE: Sound but no vide0 - MFC_service - 03-31-2023
(02-12-2023, 05:46 AM)markhay I have recently purchased a single subscription which I am using on my laptop. I seem to have a connection to many movies and series but for all of the recent movies/series I have audio but no video. How do I correct this?
Your urgent assistance in this regard would be appreciated.
Kind Regards
Mark Hawyes
South Africa
Hi, Can you try the following:
1) Close the APP and go to the device settings.
2) Click on Apps > My Family Cinema > Clear data.
RE: Sound but no vide0 - xizhang - 11-16-2024
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RE: Sound but no vide0 - xizhang - 02-18-2025
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