MXQ TV Box - My family Cinema App

[Marietta]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

[MFC_service]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

[Marietta]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

[MFC_service]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

[Marietta]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

can I ask how do we find out who are your partners so that I can order through them, is that is possible

[Marietta]

Hi, I had purchased an MXQ  Pro 4k TV Box at the end of last year which had the MFC app on it, I then purchased another box and just received it yesterday, however when I connected it, it seems that the MFC app is not on the new box. Is there a way to get it on the box since they are the same item.

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

 you have not answer this :can I ask how do we find out who are your partners so that I can order through them, is that is possible

can I ask how do we find out who are your partners so that I can order through them, is that is possible

[MFC_service]

Hi,Marietta
We are sorry to tell you that we do not release the download link to public so far (only for partners). The MXQ boxs are made by different manufacturers, and the second one you bought may not come from our partners (you can check with the seller ), so that's why it doesn't contain MFC app.
By the way, you can looking forward to the release of MFC app on website in future. Thanks for your attention.

MFC Service

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

 you have not answer this :can I ask how do we find out who are your partners so that I can order through them, is that is possible

can I ask how do we find out who are your partners so that I can order through them, is that is possible

Our partners so far : the MXQ \ MXQ 4K \ MXQ pro box belongs to our cooperation vendors and BTV box(both B8 and B9). If what you mean is that you want another box to use MFC, you can buy a BTV box or MXQ box (For MXQ box you need to confirm with seller that it contains the free trial of MFC app).

MFC Service

[Marietta]

thank you for letting me know, I will contact the place where I bought it from and check with them. Also you said that MFC will be realising in the future. Do you how long until this is ready

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

 you have not answer this :can I ask how do we find out who are your partners so that I can order through them, is that is possible

can I ask how do we find out who are your partners so that I can order through them, is that is possible

Our partners so far : the MXQ \ MXQ 4K \ MXQ pro box belongs to our cooperation vendors and BTV box(both B8 and B9). If what you mean is that you want another box to use MFC, you can buy a BTV box or MXQ box (For MXQ box you need to confirm with seller that it contains the free trial of MFC app).

MFC Service

Thank you for letting me know. So i can just buy a BTV box B8 or B9 and it will be automatically have MFC app on it. Also can i ask with the second box do i need a second subscription or can i have as many boxes as i like

[MFC_service]

If we release the MFC app for public, we will make a notification on website and forum, stay tuned！ Thank you for your attention.

 you have not answer this :can I ask how do we find out who are your partners so that I can order through them, is that is possible

can I ask how do we find out who are your partners so that I can order through them, is that is possible

Our partners so far : the MXQ \ MXQ 4K \ MXQ pro box belongs to our cooperation vendors and BTV box(both B8 and B9). If what you mean is that you want another box to use MFC, you can buy a BTV box or MXQ box (For MXQ box you need to confirm with seller that it contains the free trial of MFC app).

MFC Service

Thank you for letting me know. So i can just buy a BTV box B8 or B9 and it will be automatically have MFC app on it. Also can i ask with the second box do i need a second subscription or can i have as many boxes as i like

Hi, for BTV box, they purchased two-year service for each client. That means when you buy an BTV box you already can access to MFC service for two years without picking a plan. When the device expired, you can pick a new plan on our member site (member.vmfc.io). And we think BTV box is not limited to purchase, you can confirm with BTV seller to check how many boxes you can buy.
 
MFC Service

[Marietta]

 you have not answer this :can I ask how do we find out who are your partners so that I can order through them, is that is possible

can I ask how do we find out who are your partners so that I can order through them, is that is possible

Our partners so far : the MXQ \ MXQ 4K \ MXQ pro box belongs to our cooperation vendors and BTV box(both B8 and B9). If what you mean is that you want another box to use MFC, you can buy a BTV box or MXQ box (For MXQ box you need to confirm with seller that it contains the free trial of MFC app).

MFC Service

Thank you for letting me know. So i can just buy a BTV box B8 or B9 and it will be automatically have MFC app on it. Also can i ask with the second box do i need a second subscription or can i have as many boxes as i like

Hi, for BTV box, they purchased two-year service for each client. That means when you buy an BTV box you already can access to MFC service for two years without picking a plan. When the device expired, you can pick a new plan on our member site (member.vmfc.io). And we think BTV box is not limited to purchase, you can confirm with BTV seller to check how many boxes you can buy.
 
MFC Service

Sorry, so do I need to pay you a subscription for every box in my home or can they all go under the one account. The first box I have is almost out of its trial period. I just want to clarify as I am having difficulties in finding more boxes with your app already on it, I am unsure if this is because I live Australia,  So basically I am asking how many boxes can I have under my account I was after 4 boxes in total.  I am unsure if this is because I live in Australia