Forums › Support › General Support v
BTV - error 5-806

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Threaded Mode
BTV - error 5-806
KioSuzuki Offline
Junior Member
**
Posts: 1
Threads: 1
Joined: Oct 2018
Reputation: 0
#1
10-25-2018, 11:06 PM
Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806).

I can not watch any content in the application, the error displayed is the [meta-common] cannot find user biz (5-806).
Find
Reply
MFC_service Offline
Administrator
*******
Posts: 379
Threads: 3
Joined: Dec 2017
Reputation: 3
#2
10-26-2018, 02:41 AM
(10-25-2018, 11:06 PM)KioSuzuki Wrote: Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806).

I can not watch any content in the application, the error displayed is the [meta-common] cannot find user biz (5-806).

Caro KioSuzuki,
Desculpem pela sua inconveniência, vamos resolver o seu problema o mais rápido possível.
Por favor oferece-nos a sua MFC conta e MAC da sua box por mensagem privada.
Find
Reply
adelir Offline
Junior Member
**
Posts: 2
Threads: 0
Joined: Nov 2018
Reputation: 0
#3
11-13-2018, 08:08 PM
Ola estou com mesmo problema, Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806). você poderia me auxiliar,

Estou usando Htv b9
Find
Reply
MFC_service Offline
Administrator
*******
Posts: 379
Threads: 3
Joined: Dec 2017
Reputation: 3
#4
11-14-2018, 02:30 AM (This post was last modified: 11-14-2018, 08:37 AM by MFC_service.)
(11-13-2018, 08:08 PM)adelir Wrote: Ola estou com mesmo problema, Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806). você poderia me auxiliar,

Estou usando Htv b9
Desculpem pela sua inconveniência, vamos resolver o seu problema o mais rápido possível.

Por favor oferece-nos o MAC (Entrar em MFC> Configurações>Guia>Seguir>ID do dispositivo) e a marca da sua box por mensagem privada.
Find
Reply
adelir Offline
Junior Member
**
Posts: 2
Threads: 0
Joined: Nov 2018
Reputation: 0
#5
11-14-2018, 09:34 AM
Olá
Id ec2c98a109aa
Marca: btv b9
Find
Reply
hishiga Offline
Junior Member
**
Posts: 1
Threads: 0
Joined: Jan 2019
Reputation: 0
#6
01-30-2019, 08:39 AM (This post was last modified: 01-30-2019, 08:51 AM by hishiga. Edit Reason: add device name )
(10-26-2018, 02:41 AM)MFC_service Wrote:
(10-25-2018, 11:06 PM)KioSuzuki Wrote: Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806).

I can not watch any content in the application, the error displayed is the [meta-common] cannot find user biz (5-806).

Caro KioSuzuki,
Desculpem pela sua inconveniência, vamos resolver o seu problema o mais rápido possível.
Por favor oferece-nos a sua MFC conta e MAC da sua box por mensagem privada.

Hi MFC service i'm a new member and new tv box comes whit free trial and do not play any video giving same error "5-806 cannot find user biz " please fix this problem asap. 
my mac wifi mac adress is a8:18:09:c8:42:2d
my device name is mxqpro
I having a problem with my new box getting error " cannot find user biz 5-806 

Can anyone help me with it 
my mac address is a8 18 90 c8 42 2d
box name is mxqpro
Find
Reply
MFC_service Offline
Administrator
*******
Posts: 379
Threads: 3
Joined: Dec 2017
Reputation: 3
#7
01-31-2019, 09:01 AM
(01-30-2019, 08:39 AM)hishiga Wrote:
(10-26-2018, 02:41 AM)MFC_service Wrote:
(10-25-2018, 11:06 PM)KioSuzuki Wrote: Não consigo assistir nenhum conteúdo no aplicativo, o erro apresentado é o [meta-common] cannot find user biz (5-806).

I can not watch any content in the application, the error displayed is the [meta-common] cannot find user biz (5-806).

Caro KioSuzuki,
Desculpem pela sua inconveniência, vamos resolver o seu problema o mais rápido possível.
Por favor oferece-nos a sua MFC conta e MAC da sua box por mensagem privada.

Hi MFC service i'm a new member and new tv box comes whit free trial and do not play any video giving same error "5-806 cannot find user biz " please fix this problem asap. 
my mac wifi mac adress is a8:18:09:c8:42:2d
my device name is mxqpro
I having a problem with my new box getting error " cannot find user biz 5-806 

Can anyone help me with it 
my mac address is a8 18 90 c8 42 2d
box name is mxqpro

Hello hishiga,

We are sorry for your inconvenience. Please send your account and mac address to us by private (support@myfamilycinema.com), we will resolve this problem ASAP.
Thanks for your support, if you have any question, please feel free to contact us.

MFC service
Find
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)