My Family Cinema Support Forum Support General Support Payment not going through, no email from MFC back?

Payment not going through, no email from MFC back?

Payment not going through, no email from MFC back?

 
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Petri10
Junior Member
1
11-17-2024, 09:50 AM
#1
How do I get incontact with MFC ? No update on a payment made no replies?
Petri10
11-17-2024, 09:50 AM #1

How do I get incontact with MFC ? No update on a payment made no replies?

bmclpm7
Long time My Family Cinema user
15
11-26-2024, 03:00 PM
#2
Good luck. They have no phone number a or you get back if he's stupid automated emails. When you do get a email back from customer service it's just BS. Lies. I got some back saying that they are giving free time until they get this problem fixed. Well never got the free time yet. And I keep sending emails saying my time is running out in a couple days and I need The time put on ASAP still waiting. I got an email telling me to send my ID number and my granddaughters ID number and they will add time to our account so they won't run out. My granddaughters time ran out and they locked her out still no time at it to either accounts. I've been saying MFC customer service is the worse in the whole wide world. Everybody should do it Flood. There system with emails.
bmclpm7
11-26-2024, 03:00 PM #2

Good luck. They have no phone number a or you get back if he's stupid automated emails. When you do get a email back from customer service it's just BS. Lies. I got some back saying that they are giving free time until they get this problem fixed. Well never got the free time yet. And I keep sending emails saying my time is running out in a couple days and I need The time put on ASAP still waiting. I got an email telling me to send my ID number and my granddaughters ID number and they will add time to our account so they won't run out. My granddaughters time ran out and they locked her out still no time at it to either accounts. I've been saying MFC customer service is the worse in the whole wide world. Everybody should do it Flood. There system with emails.

 
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