12-15-2022, 01:22 PM
Hi, MyFamilier!
Thank you for contacting us.
If you do not have the monthly subscription renewal activated on your email account, you will not receive any charges at all, don’t worry.
Regarding the plan that you acquired on another device, please send us the MAC ID (you will find it on a label behind it) and the order number you received by email after the purchase so we can check
Please send us the information completing this form: https://myfamilycinema.com/en/help/contact/
Best regards.
The My Family Cinema Team.
Thank you for contacting us.
If you do not have the monthly subscription renewal activated on your email account, you will not receive any charges at all, don’t worry.
Regarding the plan that you acquired on another device, please send us the MAC ID (you will find it on a label behind it) and the order number you received by email after the purchase so we can check
Please send us the information completing this form: https://myfamilycinema.com/en/help/contact/
Best regards.
The My Family Cinema Team.