08-21-2018, 12:35 AM
(08-20-2018, 04:20 PM)lemacos Wrote: Olá , eu comprei o plano de 1 ano de my family cinema , porem quando fui logar no meu aparelho ele fala que ja possuo um dispositivo ativo , gostaria de saber se tem como cancelar o dispositivo da minha conta , pois estou com outro dispositivo no momento.
Hello, I bought the 1 year plan of my family cinema, but when I logged into my device it says that I already have an active device, I would like to know if I can cancel the device of my account, since I am with another device at the moment
Por favor se puderem me ajudar
Hi, lemacos
Maybe your account is bound to the previous device, please provide your account and mac address by private, we can help you replace the device.