My Family Cinema Support Forum Support General Support MFC app on Nvidia Shield

MFC app on Nvidia Shield

MFC app on Nvidia Shield

 
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AlbertMx
Account not Activated
1
11-29-2023, 05:41 PM
#1
The program is running very slowly. Started yesterday.

Thanks
AlbertMx
11-29-2023, 05:41 PM #1

The program is running very slowly. Started yesterday.

Thanks

MFC_service
Administrator
378
12-04-2023, 08:02 PM
#2
(11-29-2023, 05:41 PM)AlbertMx The program is running very slowly. Started yesterday.

Thanks

Hi there,

If the app has been working normally and just now started running slowly, we recommend you clear the app's data as it might be the cause of your issues.

You can clear data by going closing the MFC app and then going to Settings > Apps > My Family Cinema > Clear data.

Keep in mind that clearing data is something a bit more serious than clearing cache, which means that your account will log out and you will have to log back in. But information such as your cloud, history, favorites, etc, won't be affected at all.

Please let us know if this doesn't solve your issue!
MFC_service
12-04-2023, 08:02 PM #2

(11-29-2023, 05:41 PM)AlbertMx The program is running very slowly. Started yesterday.

Thanks

Hi there,

If the app has been working normally and just now started running slowly, we recommend you clear the app's data as it might be the cause of your issues.

You can clear data by going closing the MFC app and then going to Settings > Apps > My Family Cinema > Clear data.

Keep in mind that clearing data is something a bit more serious than clearing cache, which means that your account will log out and you will have to log back in. But information such as your cloud, history, favorites, etc, won't be affected at all.

Please let us know if this doesn't solve your issue!

 
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