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+--- Forum: General Support (https://www.myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Account payment query. (/showthread.php?tid=439)
Account payment query. - Asif Dawood - 02-12-2020
Good day.
I have paid to renew my subscription but it still says "paying" on the website.
I then did another transaction but it still does not reflect as paid but as "paying".
Picture below.
How can I rectify this problem.
I have paid twice with no feedback or renewal of my account.
RE: Account payment query. - Asif Dawood - 02-24-2020
Can someone please reply and assist me.
RE: Account payment query. - MFC_service - 03-19-2020
(02-12-2020, 01:51 PM)Asif Dawood Wrote: Good day.
I have paid to renew my subscription but it still says "paying" on the website.
I then did another transaction but it still does not reflect as paid but as "paying".
Picture below.
How can I rectify this problem.
I have paid twice with no feedback or renewal of my account.
Dear user:
We are sorry for the inconvenient.
In order to solve the payment problem more effectively, please send this case to support@myfamilycinema.com and there will be customer service staff to solve this problem for you.
Best wishes.