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+--- Forum: General Support (https://myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: subtitle bug (/showthread.php?tid=429)
subtitle bug - fabianob - 09-07-2019
Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.
RE: subtitle bug - MFC_service - 09-16-2019
(09-07-2019, 12:55 AM)fabianob Being in the app, a subtittle works good, but when minimize and return to app, the subtitle freezes and i need reopen the same video for works back.
Hi, fabianob.
Thank you so much for choosing our MFC service.
Could you please provide us more details about this case? like the version of MFC mobile app, your mobile phone's model, etc...
It would help us a lot to investigate the root cause.
Best regards,
MFC Service.
RE: subtitle bug - fabianob - 09-16-2019
Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.
If needs, i can make a video.
Thanks.
RE: subtitle bug - MFC_service - 09-26-2019
(09-16-2019, 08:18 AM)fabianob Hello,
Lasted version realease avoid MFC mobile app and i tested with android 8.0 and 9.0.
If needs, i can make a video.
Thanks.
Hi, fabianob
We are really apreciate your suggestion, for this problem, our R&D engineer has made some optimizations to solve it in the new version.
The latest version (1.5.0) of MFC Mobile App will be released soon in this week.
We expect you will enjoy it.
Best regards,
MFC Service.
RE: subtitle bug - fabianob - 09-27-2019
Hi, MFC Service
All right now. Really worked. I apreciate your availability.
Thanks!
RE: subtitle bug - xizhang - 11-06-2024
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RE: subtitle bug - xizhang - 02-09-2025
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