Forums
Device not registered - Printable Version

+- Forums (https://www.myfamilycinema.help)
+-- Forum: Support (https://www.myfamilycinema.help/forumdisplay.php?fid=3)
+--- Forum: General Support (https://www.myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: Device not registered (/showthread.php?tid=18)



Device not registered - tmwhitaker1967 - 02-06-2018

Hello, I purchased an android box with Mfc apk installed and paid for monthly service but I'm getting "device is not registered, restart for registration" How do I put in account info to register the device?


RE: Device not registered - MFC_service - 02-08-2018

(02-06-2018, 02:40 PM)tmwhitaker1967 Wrote: Hello, I purchased an android box with Mfc apk installed and paid for monthly service but I'm getting "device is not registered, restart for registration" How do I put in account info to register the device?
Hi, tmwhitaker1967.
If your box has pre-installed the MFC app, your device should be activated already. For your case, can you send your device mac address by email to mfc@vmfc.io? Let us check your status.
Thanks for your subscription.