No need subscription - Printable Version

No need subscription - Printable Version

+- Forums (https://www.myfamilycinema.help)
+-- Forum: Support (https://www.myfamilycinema.help/forumdisplay.php?fid=3)
+--- Forum: General Support (https://www.myfamilycinema.help/forumdisplay.php?fid=4)
+--- Thread: No need subscription (/showthread.php?tid=16)

No need subscription - pil6rba - 01-26-2018

Hi,

I bought my subscription before knowing my stb already had an account instaled. I would really like a refund as I don't have another stb to use that account. The e-mail I registered with is pil6rba@gmail.com.

Thanks.

RE: No need subscription - MFC_service - 01-26-2018

(01-26-2018, 12:08 AM)pil6rba Wrote: Hi,

I bought my subscription before knowing my stb already had an account instaled. I would really like a refund as I don't have another stb to use that account. The e-mail I registered with is pil6rba@gmail.com.

Thanks.

Hi,pil6rba

Can you give us your another account and the device information(model and mac) by email?(mfc@vmfc.io).

We need to check the information firstly and judge whether we can apply a refund for you.

Thanks for you subscription.

MFC Service