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Please help me.

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https://ibb.co/eBq7T8

(05-22-2018, 11:33 PM)Viniweb Wrote: [ -> ]Please help me.

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https://ibb.co/eBq7T8

Hi Viniweb

Sorry for your inconvenience. We need the mac address of your device to check, please send it to us by private.


MFC Service

Tks already sent

(05-24-2018, 10:57 AM)Viniweb Wrote: [ -> ]Tks already sent

Hi, Viniweb. We have restored your data according to the information you provided to us. Please check. 
Thanks for your patience.

MFC Service

Hi, I have the same problem. Can you help me?

(08-31-2018, 10:47 PM)rolamas Wrote: [ -> ]Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

(09-03-2018, 12:47 AM)MFC_service Wrote: [ -> ]

(08-31-2018, 10:47 PM)rolamas Wrote: [ -> ]Hi, I have the same problem. Can you help me?

Hi rolamas,

What problem did you meet? We are glad you are here.

Hi, 
When I press "play" it shows the message " User play service is anomaly(5-806)" and the movie does not stars

Good night! I have a btv-x and My Family is with error (5-806) can you help me?

(02-02-2019, 01:04 AM)Bronk Wrote: [ -> ]Good night! I have a btv-x and My Family is with error (5-806) can you help me?

Hello Bronk,

We are sorry for your inconvenience. Could you please provide your mac address and account to us by private(support@myfamilycinema.com). We will resolve this problem ASAP.
Thanks for your support. If you have any other problem, please feel free to contact us.

MFC service