No matter what I am trying to watch, I am constantly getting the connection error box. And when I go into a show or movie now, it begins to stream and then suddenly says the stream has ended and I get an unknown error message. We are unable to watch anything on this account due to the error.
We have a separate account for our bedroom TV and it does not have this problem. It will get the connection box every once in a while but nothing like this account.
We watch MFC on our android box and have tried to reset it numerous times in hopes to fix the problem.
HOW CAN WE FIX THIS PROBLEM?
(01-23-2019, 06:58 PM)wynde Wrote: [ -> ]No matter what I am trying to watch, I am constantly getting the connection error box. And when I go into a show or movie now, it begins to stream and then suddenly says the stream has ended and I get an unknown error message. We are unable to watch anything on this account due to the error.
We have a separate account for our bedroom TV and it does not have this problem. It will get the connection box every once in a while but nothing like this account.
We watch MFC on our android box and have tried to reset it numerous times in hopes to fix the problem.
HOW CAN WE FIX THIS PROBLEM?
When I load an episode it buffers for a while then says play complete, every 2 minutes it does a network check, continuous for everything, including movies.
(01-23-2019, 06:58 PM)wynde Wrote: [ -> ]No matter what I am trying to watch, I am constantly getting the connection error box. And when I go into a show or movie now, it begins to stream and then suddenly says the stream has ended and I get an unknown error message. We are unable to watch anything on this account due to the error.
We have a separate account for our bedroom TV and it does not have this problem. It will get the connection box every once in a while but nothing like this account.
We watch MFC on our android box and have tried to reset it numerous times in hopes to fix the problem.
HOW CAN WE FIX THIS PROBLEM?
Hello wynde,
We are sorry for your inconvenience. Can you watch MFC normally now? The error you met may be caused by our server system maintenance issues during the release of new version. It already has been fixed by MFC service, if you have any other problem, please free feel to contact us.
Thanks for your support.
MFC service
(01-23-2019, 09:16 PM)haroldj Wrote: [ -> ] (01-23-2019, 06:58 PM)wynde Wrote: [ -> ]No matter what I am trying to watch, I am constantly getting the connection error box. And when I go into a show or movie now, it begins to stream and then suddenly says the stream has ended and I get an unknown error message. We are unable to watch anything on this account due to the error.
We have a separate account for our bedroom TV and it does not have this problem. It will get the connection box every once in a while but nothing like this account.
We watch MFC on our android box and have tried to reset it numerous times in hopes to fix the problem.
HOW CAN WE FIX THIS PROBLEM?
When I load an episode it buffers for a while then says play complete, every 2 minutes it does a network check, continuous for everything, including movies.
Hello haroldj,
We are sorry for your inconvenience. Can you watch MFC normally now? The error you met may be caused by our server system maintenance issues during the release of new version. It already has been fixed by MFC service, if you have any other problem, please free feel to contact us.
Thanks for your support.
MFC service
I met a similar situation the day before yesterday, but when I watch something yesterday, it is already normal.