Forums

Hi all

Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.

(01-12-2019, 09:27 AM)ryanfellingham Wrote: [ -> ]Hi all

Since upgrading to standard plan, the app is unstable and keeps rebooting and requesting for login. Then logs in automatically and repeats cycle. Been working fine for last year or so on basic plan, seems to be since upgrade. Appreciate any help.

Hello ryanfellingham,

There is no correlation between account status and app performance, could you please send your account and MAC address to us by private (support@myfamilycinema.com) , so we can locate this problem more quickly.
Thanks for your support. Waiting for your reply.

MFC service