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carlosmagno

10-16-2018, 11:15 AM
when I am registering the device with an existing user, the message "user equipment has reached the limit(100-3)" appears and does not advance in the configuration process.

MFC_service

10-17-2018, 01:05 AM
(10-16-2018, 11:15 AM)carlosmagno Wrote: [ -> ]when I am registering the device with an existing user, the message "user equipment has reached the limit(100-3)" appears and does not advance in the configuration process.

Dear carlosmagno,
According to your information, we found that the connection between your account and the old device have not been deleted yet.
When we receive your email, we will repeal the binding within 24 hours.
Forums > Support > General Support > user equipment has reached the limit(100-3)